Privacy Policy

Effective Date: 20/04/2025

Welcome to EHORA – a platform committed to promoting India’s rich GI-tagged handicrafts through a transparent and secure B2B drop shipping ecosystem.

At EHORA, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal and business information:

a. Personal Information

Name

Email address

Phone number

Shipping/billing addresses

b. Business Information

Company name

GSTIN

Business registration details

Bank account/payment information

c. Automated Information

IP address

Browser type

Device information

Usage data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Enable B2B partnerships

Respond to customer service requests

Send order updates and promotional communication

Improve website functionality and user experience

Comply with legal and tax obligations

3. Sharing Your Information

We do not sell your personal or business data. However, we may share your information with:

Trusted third-party logistics and drop shipping partners

Payment gateways and financial institutions

Legal authorities, if required by law

Service providers (IT support, analytics, marketing)

All third parties are bound by confidentiality and data protection agreements.

4. Data Storage and Security

We implement industry-standard measures to protect your data, including:

SSL encryption

Secure servers and firewall protection

Limited access to sensitive data

Despite our efforts, no digital platform is 100% secure. Use our platform at your own risk.

5. Your Rights

As a user, you have the right to:

Access and review your personal data

Correct or update information

Request deletion of your account and data (subject to applicable laws)

Opt-out of marketing communications

To exercise your rights, please email us at sales@ehora.co.in.

6. Cookies Policy

EHORA uses cookies and similar technologies to:

Analyze traffic and usage trends

Personalize user experience

Remember user preferences

You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

8. Children’s Privacy

Our platform is intended for businesses and individuals over the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised "Effective Date." Please review periodically.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

EHORA Support Team
Email: sales@ehora.co.in
Website: www.ehora.co.in